Frequently Asked Questions

You can book an activity by selecting your desired experience, choosing your preferred date and time, and following the booking process. You'll need to provide your contact information and payment details to complete the booking.

Yes, you can modify or cancel your booking up to 24 hours before the scheduled activity. Please check the specific cancellation policy for your booking, as some activities may have different terms.

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Some activities may also accept local payment methods.

The required items vary by activity. Please check the activity details page for specific requirements. Generally, we recommend bringing comfortable clothing, appropriate footwear, and any personal items you might need.

Many of our activities are family-friendly, but age restrictions may apply to certain experiences. Please check the activity details for specific age requirements and recommendations.

In case of severe weather conditions, we may need to reschedule or cancel the activity. We'll notify you as soon as possible and provide options for rescheduling or a full refund.

You can reach our customer support team through email at support@example.com or by phone at +1 (555) 123-4567. We're available Monday through Friday, 9:00 AM to 6:00 PM.

Our standard refund policy allows for full refunds up to 24 hours before the activity. Some activities may have different terms, which will be clearly stated during the booking process.

After completing your activity, you'll receive an email with a link to leave a review. You can also leave a review directly from your account dashboard.